GENERAL:

This website is operated by FRKY Foods AB. Throughout the site, the terms “Freaky Sauces”, “we”, “us”, and “our” refer to FRKY Foods AB.

These Terms & Conditions shall apply to all sales through freakysauces.com and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon FRKY Foods AB, unless approved in writing by an authorized representative of FRKY Foods AB.

PRICE AND PAYMENT:

Each product is specified with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping, and payment. Payment terms are indicated in the shopping cart depending on the chosen payment method.

Shipping terms are specified in the shopping cart depending on the chosen shipping method.

PURCHASE OF APPROVAL (NON-FOOD ITEMS):

Your right of withdrawal (withdrawal period) is valid for 14 days. In your message to us, it must be clear that you are withdrawing. The withdrawal period starts on the day you received the item. If you wish to return a product, it should be in the same condition as when you received it, with the original packaging intact. Any labels and price tags must not be removed.

Food items are not included in the right of withdrawal.

Complaints: In the event that the product delivered to you is damaged or faulty, as a consumer, you have the right to file a complaint regarding your purchased product within 14 days after receiving it. If you discover that your purchased product is damaged or faulty, we kindly ask you to contact us as soon as possible using the contact information below. We will provide you with an address to return the product to us, free of charge, in its original packaging.. We aim to resolve any complaints as far as possible within 30 days from the date of the start of the inquiry.

Food items are not included in the right of complaints.

To start an potential inquiry, please use the form under Contact Us or email at info@freakysauces.com

GUARANTEES AND SERVICES:

We want you to be happy with your purchase. If you are not, please contact us and we will do our best to solve the issue!